FAQ

What is AskMambo?

AskMambo is a smart assistant for dog parents. It gives instant, personalized answers about your dog’s food, behavior, and health. With a friendly personality, an impressive IQ, and a bit of wit, AskMambo helps dog parents with everything from diet to training to health — and beyond. AskMambo also analyzes vet bills and translates reports into plain English.

Our mission is to help people deepen the relationship they have with their dogs. 

We’re here for every dog parent with endless questions. For the ones who worry, who wonder, who Google at 2 a.m. Because the ones who care enough to keep asking are the ones who give dogs the world they deserve.

Please Note: AskMambo doesn’t replace professional veterinary care. For any medical issues or emergencies, always consult your vet.

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How do I start using AskMambo?

To start a conversation, just sign-up (free), type your question in the chat box and press ENTER. All responses are personalized for you and your dog.

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Is AskMambo free? Do I need to register?

AskMambo is completely free. Registration takes 30 seconds and helps us personalize your conversations specifically for your dog.

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What kind of questions can I ask?

You can ask anything about your dog. Think training, food, health basics, grooming, behavior and beyond. Imagine having a conversation with a friendly world class dog expert any time you want. AskMambo can even create meal plans, training schedules, and help brainstorm on ways to keep them content, curious and connected.

Here are some fun questions to try:

  • Why does my dog tilt their head at me?

  • What human foods are safe for my dog?

  • How can I teach my dog a new trick fast?

  • Why does my dog follow me everywhere?

  • Why does my dog lick everything all the time?

  • Why does my dog zoom around the house at night?

  • What’s my dog’s mood right now? (just share a photo)

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Does AskMambo replace my veterinarian?

No. AskMambo gives everyday guidance but it’s not a substitute for professional veterinary care. Always contact your vet for health concerns. If your dog is having an emergency, contact a local vet or animal hospital immediately.

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Who started AskMambo?

AskMambo was launched by Anthony and Arlu, a married couple based in NYC who have been dog co-parents for 24 years. After losing their 13 year old Shih Tzu, Mambo, to a series of complex medical issues, Anthony and Arlu wanted to build a tool and community to help dog parents better care for and understand their dogs in new, and innovative ways. Read Mambo’s story.

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How can I reach someone at AskMambo?

You can email us anytime and our team will be happy to help.